Terms of Use 25TORG

1. General Points


25TORG is a unique marketplace for selling and buying various goods, works and services on mutually beneficial terms.


1.1. Marketplace 25torg.com (hereinafter – "Contractor", "Company") publishes this Agreement as a public contract (offer) and in case of acceptance of the following terms any capable natural person or legal entity (hereinafter – "User") undertakes to fulfill the terms of this Agreement in a mandatory manner without registration (signing) of additional documents or agreements.

1.2. In this offer, unless the context requires otherwise, the following terms have the following meanings:

  • Offer – public offer of the Contractor addressed to any capable individual and/or legal entity to conclude with him a Public Contract for the provision of services under the terms contained in this Agreement including all its annexes;

  • Acceptance – full acceptance of the terms of the Agreement by the User;

  • Site – website https://25torg.com, site applications for mobile devices based on iOS, Android operating systems, administered by the Company and which is a communication platform for placing temporary classified ads (hereinafter – Site and/or Sites);

  • User (buyer, seller, including potential) – any capable adult natural or legal person who has accepted the terms of this Agreement and uses the services of the Company. On behalf of a legal entity, the Site is used by an authorized employee/representative of such a legal entity;

  • Business User – user who uses the Site for business purposes and meets at least one of the features specified in this Agreement. User may be considered by the Company as a Business User regardless of whether such a user is registered as a business entity in accordance with the procedure by law or carries out such activities without appropriate registration;

  • Goods – any material object except for people; objects restricted or excluded from circulation; services;

  • Service – any operation that is not the supply of goods, related to the provision of a service that is consumed in the process of performing a certain action or performing a certain activity, to meet the personal needs of the customer;

  • Services/Service 25TORG – any paid and free services provided by the Contractor using the Sites (e.g., including but not limited to, all of its features, text, data, information, software, graphics or photos, drawings, etc.) and any other services provided by the Company through the services of the Sites;

  • Account – created by the User and owned by the Contractor electronic cabinet of the User in the functional system of the Sites, with the help of which he/she can manage his/her ads on the Sites. Only one User can use the account, the transfer of access data to the account to another User (other person) is not allowed;

  • Registration – the User's acceptance of the offer to conclude this Agreement and the procedure during which the User, by filling out the relevant forms of the Site, provides the necessary information to use the services of the Site. Registration is considered completed only in case of successful completion of all its stages in accordance with the instructions published on the Site;

  • Personal data – is information or a set of information about an individual who is, or can be specifically identified by it;

  • SMS verification – is a verification of the User, which can be carried out by entering a special verification code sent by the Company in an SMS message to the number indicated by the User on the verification page, in the appropriate field on the verification page;

  • Posting – is the action of the User – the publication or activation of one ad. Posting is also a change of an existing ad, if such a change involves changing and/or adding goods, changing the essential characteristics of goods, changing a region.

In this Agreement, the concept of "Goods" is used in the same way to refer to both goods and services posted on the Site, and is identical.

1.3. If the User does not agree with the Agreement in whole or in part, the Contractor asks him to leave this site and/or remove the application from the device. These terms and conditions govern the User's use of the Sites and services of 25torg.com. Using the 25torg.com Services means that the User has read this Agreement, understands and accepts its terms in full.

1.4. Starting to use any service of 25torg.com, the Site, installing the application, or going through the registration procedure, the User confirms his/her full legal capacity, the fact of reaching the age of majority in accordance with the legislation of Ukraine (18 years of age) and acceptance of the Agreement terms in full, without any reservations or exceptions. If the User disagrees with any of the provisions of this Agreement, the User is not entitled to use the services of 25torg.com.

1.5. The Company hereby offers Internet Users to use its services on the terms and conditions set forth in this Agreement.

1.6. The Company offers the User services for using the Sites to post information about goods and services for the purpose, including, but not limited to, of the subsequent purchase or sale of various goods (services) by other Users.

1.7. All transactions are concluded between Users directly. Thus, the Company is not a participant of Users' transactions, but only provides a communication marketplace for posting ads.

1.8. The Company is not responsible for the accuracy of the information posted by the User, for the quality of the provided goods and services, their characteristics, for the User having permits and/or title documents for goods, services, the right to sell, purchase, exchange, sell, use, move and store them, quality certificates.

1.9. Responsibility for violation of any norms of the current legislation, rights and freedoms of other persons, for the accuracy of information when placing ads and making transactions for the purchase/sale of goods and services falls on the Users.


2. Registration and posting ads. Terms of use of the Site


2.1. The User obtains the right to place ads on the Site after filling out a special form indicating the parameters of the offered goods. The use of the capabilities and services of the Sites by both registered and unregistered Users means the obligation to follow the rules and instructions for using 25TORG services, including this Agreement.

2.2. Registration is required to use all features of 25TORG. To register click the button "Register". Then you need to fill out the registration form, indicating:

  • name (real);

  • phone (valid number);

  • e-mail (e-mail address);

  • password (at least 6 characters, numbers and Latin letters are required).

2.3. All information provided by the User during registration must be true. The User is fully responsible for providing false information.

2.4. After filling out the registration form you must confirm your agreement with the terms of use of the marketplace (User Agreement) and click the button "Registration".

2.5. To activate the account the User must follow the link in the letter that will be sent to the e-mail address specified during registration. After activating the account the 25TORG resource will be available in full.

2.6. The User Account includes:

My Ads. Advertisements published by the User.

Draft. Ads are stored for 30 days, after which they are permanently deleted.

My Messages. Outgoing and incoming messages from other Users.

Profile. Personal data of the User which can be edited as needed.

Finance. History of all transactions and payments.

The site administration reserves the right to require the completion of additional forms, obligations, notes, etc. by the User when placing ads for the sale/purchase of certain types of goods and services, to which the User gives his/her unconditional consent.

2.7. Login to your account is done as follows:

1. Click the button "Login".

2. Enter your data specified during registration: e-mail and password.

2.8. Logging out the account is carried out as follows:

1. Click on the button "Username".

2. Then, in the window that appears, click the button "Exit".

2.9. The User is responsible for all actions using his/her e-mail address, mobile phone number and password to enter the Site. The User has the right to use the services of the Site only by using his/her own e-mail address, mobile phone number and password. In case of transferring data for access to the account to another User (another person), such an account may be blocked at the discretion of the administration.

2.10. The User undertakes to keep the password confidential and not to disclose it to third parties.

2.11. The User is obliged to immediately change the data for entering the Sites if he has reason to suspect that his/her e-mail address, phone number and password used to enter the Sites have been disclosed or can be used by third parties.

2.12. The User who places ads for the sale of goods on the Site undertakes to place information about them in accordance with this Agreement and the instructions provided on the Site, and provides accurate and complete information about the product and the conditions for its sale. By posting information about a product, the User confirms that he/she has the right to sell this product in accordance with the requirements of the legislation of the countries in which it is sold.

2.13. The User guarantees that the goods offered by him comply with the quality standards established by the legislation of the countries for which they are sold, and are free from claims of third parties.

2.14. The User is obliged to carefully check all information about the goods posted by him on the Site, and, in case of finding incorrect information, add the necessary information to the description of the goods. If this is not possible, correct the incorrect information by cancelling the ad and re-posting the product information.

The terms of delivery must be included in the product description. The terms of sale of the goods drawn up by the User must not contradict this Agreement and the current legislation of the countries for which they are implemented.

2.15. The User undertakes not to provide active support and not to disseminate information about the services provided by the Contractor's competitors, somehow, but not exclusively:

  • Information about other message boards, marketplaces, online auctions and/or online stores;

  • Internet resources offering goods and services prohibited for sale on the Sites.

2.16. The Company has the right to move, terminate or extend the period of demonstration of the User's goods for technical reasons that are under the control or beyond the control of the Company. The Company has the right to stop showing the ad if the User has registered the product in violation of the terms of this Agreement or the current applicable law.

2.17. The User is prohibited from:

  • Post the same ads from the same email address/mobile phone number;

  • Publish ads similar in content where it is obvious that we are talking about the same offer;

  • Duplicate the same ads from different email addresses/mobile phone numbers;

  • Publish ads in a category that does not match to the content of the ad;

  • Post ads that repeated punctuation marks and/or non-alphabetic characters in the title;

  • Publish ads the description and/or title/photos of which are unrelated, unreadable;

  • Publish ads offering several products at the same time;

  • Insert in the ad links to resources that contain malicious elements or links to the main page of the site;

  • Post an ad about product if such placement may lead to a violation of law enforcement legislation.

Ads must correspond to the geographic area and city selected in the relevant functional settings of the Site.

It is allowed to place one ad regarding one specific item, object of property.

All ads must be moderated by the Company's representatives.

2.18. It is forbidden to place ads promoting the sale of:

  • alcoholic beverages;

  • cigarettes and tobacco products;

  • narcotic substances and precursors;

  • pornographic materials or items;

  • medicines;

  • pharmacological products, medicines;

  • stolen, illegally obtained goods;

  • items that pose a danger to life and health;

  • non-existent goods;

  • human organs and animal organs;

  • special technical means of secretly obtaining information;

  • personal documents, securities, as well as forms of these documents; other official documents;

  • databases prohibited for use or distribution;

  • firearms, cold steel, traumatic and other weapons, as well as ammunition and accessories for them;

  • special means of active defense used by law enforcement agencies;

  • walrus tusks, elephant tusks and mammoth tusks not in the product, as well as precious metals and precious stones not in the product;

  • prohibited for sale animals/plants listed in the international convention CITES (on trade in rare and endangered species of flora and fauna);

  • items excluded from legal circulation or limited in circulation;

  • goods that the User does not actually own.

The full list of goods and offers prohibited on the Site can be found at the link: https://25torg.com/faq/rules_page (Appendix No. 1 to the User Agreement).

2.19. The company has the right to remove ads at the request of the copyright holder or the competent state authorities. The Company also reserves the right to remove any ads that, in its opinion, do not comply with the principles and tenets of public morality. The removal decision is final and not subject to appeal.

2.20. The administration and moderators of the Site (representatives of the Company) have the right to:

  • Make corrections to the text of the User's ad regarding spelling and punctuation that do not affect the general meaning of the content of the ad;

  • Transfer ads to other categories of the Site if a more suitable category for their placement is identified;

  • Refuse to publish ads if they do not correspond to the topics of the selected sections or violate this Agreement, as well as limit the number of ads from one User for the convenience of using the Sites without explanation.

2.21. It is not allowed to indicate incorrect characteristics of the subject of the offer in the ad. Including an indication of a price that does not correspond to the actual sale price of a product or service. The price must be indicated in full for the entire product.

2.22. The title of the ad placed must correspond to the text of the ad itself and must not contain contact or personal information about the User (telephone, email address, Internet resource address).

2.23. The photo showing the product offered by the User for sale must match the title and text of the ad. The photo should only show the proposed object. Stock photos and/or photos downloaded from the Internet are prohibited.

2.24. To facilitate interaction between Users, the Company may establish limited access to the contact information of other Users. The right to use information provided by other Users is limited by this Agreement.

2.25. The Company is not responsible for the content of ads or hyperlinks to resources specified in the description of User ads.

2.26. The subject of ads may be goods, the sale of which is not prohibited and not limited in accordance with the legislation of the country in which they are sold, and also does not contradict this Agreement.

2.27. To account for the number of placed ads, 1 (one) Placement is taken as a unit.

2.28. An unregistered User can:

  • view the pages of the site and ads of other Users;

  • use search.


  • place ads and use paid advertising services;

  • send messages to other ad authors;

  • add ads to Favorites;

  • use other options.

2.29. The registered User gets full access to all the functions and features of the site (placing ads for the sale of goods, performing work and providing services in accordance with the rules of the marketplace, the purchase of goods, works and services, sending messages, ordering advertising and other site functionality).

Attention! Before registering, it is necessary to familiarize yourself with the rules of the marketplace and the terms of its use. For the first violation of existing rules a warning is given. Repeated violation will result in account deletion.

2.30. The registered User gets the opportunity to publish his/her ads. After approval by the moderator the ad will become active and will remain active throughout the entire validity period (the seller can deactivate the ad in case of sale of goods, termination of works and services, as well as for other reasons).

2.31. Each ad is moderated (checked) for compliance with 25TORG rules and is located in the "Ads under consideration" section. If the ad does not contradict the rules of the marketplace, it becomes available to other Users and goes to the "Active Ads" section.

2.32. In the section "Moderation failed" are ads not approved by the moderator due to violation of the rules of the marketplace 25TORG.

The ad will remain in the "Moderation failed" section for 14 days, during which it may be edited and sent for moderation again. After the end of the 14-day period, the ad is moved to Drafts.

Attention! If the information about the product, work and service is incomplete and incorrect, or the product, work and service is included in the category prohibited on this marketplace, the ad does not pass moderation and does not become visible on the site for other Users.

2.33. If the ad is in the Archive, it can be completely edited by changing any information in it.

In Active Ads and Pending Ads you cannot edit:

  • category and subcategory.

2.34. Ad submission steps:

1. Check by the moderator (from 30 seconds to several hours, but no more than 24 hours).

2. Placement on the marketplace in case of approval by the moderator.

3. Archive. Ads moved by the User to the Archive are stored for 180 days, after which they are permanently deleted.

2.35. Free ads on this marketplace are limited. All Users are allowed to post no more than 25 free ads.

2.36. The ad has the following form:

Title. The title contains the correct and full name of the product, work or service.

Example: Ford Mondeo CD391 car.

Category. The User selects one of the proposed categories that best matches the product which is assigned to the ad without the possibility of change.

Example: Ford Mondeo is a car. Accordingly, the ad of its sale should be in the "Transport" category. So buyers will quickly find the product, work or service they are interested in.

The price of a product, work or service.

The price is specified by the User when submitting an ad.

The minimum price of a product, work or service at 25TORG is 1 UAH (1$, 1€).

Description of the product, work or service. Give as much description as possible of the product, work or service.

Example: Body type – sedan. Mileage – 24 thousand km. Engine – 1.5 l. Fuel – petrol. Transmission – automatic. Drive – front. Color – blue. City – Krivoy Rog.

Photo. Add photos of the goods you have made. If works or services are offered, if possible add a photo of the work or services performed. Photos must be of high quality (the minimum number of photos is 3). Use of photos found on the Internet is prosecuted under the Law of Ukraine "On Copyright and Related Rights".

Note 1. Mandatory fields are marked with "*".

Note 2. Incorrectly filled fields are marked in red.

After filling out the form, click the button "Publish".

Ad placement type Auction

The starting date of the auction can be set no earlier than 10 days after the publication of the ad, and no later than 30 days. For example, if the ad is published on November 1st, the auction starting date can be selected between November 10th and November 30th.

Principle of the Auction

Buyers start bidding at the time set by the seller. If 5 minutes pass after the last bid and there are no more bids, the Auction closes. Example: The Auction started at 18.00; the last bid is placed at 18.30 and there are no more bids; in this case the Auction will close at 18.35. In case there are no bids, the Auction will last 15 minutes after it starts.

Buyers can only see the last 5 bids. The entire list of bids can only be seen by the seller in the Archive.

Attention! The ad is checked by a moderator from 30 seconds to several hours (no more than 24 hours).

2.37. Paid ads

Marketplace 25TORG provides an opportunity to buy ads from 200 to 2500 pieces. The cost and duration of placement of paid ads are presented on the More ads page.

The number of paid ads remains constant throughout the purchase period, i.e. the seller can move ads to the archive, delete, edit and republish at no extra charge. Example: the seller bought 10 ads for 1 month, of which – 2 ads deleted, 3 – moved to the Archive, 5 paid ads left. So, the seller has the opportunity to submit 5 new ads in the paid period.

Attention! Each seller gets 25 free ads, which are saved when purchasing paid ads. Example: a seller bought 200 paid ads, as a result he will have 225 ads, 25 of which are free.

2.38. All inactive ads of the User are stored in the Ad Archive:

  • ads that the User temporarily transfers from Active Ads to the Archive.

Ads moved to the Archive are stored for 180 days, after which they are permanently deleted.

2.39. To delete an inactive ad located in the "Archive" section, click the button "Delete".

To delete an ad, click the button "Move to Archive" and delete it from the Archive.

2.40. The search for a product, work or service on 25TORG is carried out according to one or more parameters.

Example. Search options: region, category, price, characteristic, etc.

Search options:

In all sections. Enter the exact name of the product, work or service you are looking for in the Search bar, and click on the button "Search". See the results on request. If the search did not give results, most likely the product, work or service you are looking for is not on the marketplace.

You should periodically resume the search, as new ads for the sale of goods, works or services of various types and categories regularly appear on the marketplace.

By regions or cities. In the Search window select the desired region or city to search for a product, work or service.

By categories. Select the desired category. Enter the full name of the product, work or service and click on the "Search" button.

By price. Indicate in the appropriate box the desired range of prices for goods, works or services.

Example: from 300 to 1000 UAH.

After specifying the price click the button "OK" and see the search results. If nothing is found for the specified search term, the "No Ads Found" window will appear.

2.41. All ads on the main page of 25TORG are arranged in this order:

1. New – ads recently published on the site.

2. TOP – all advertised ads.

3. Viewed – last 6 ads viewed by the User. Only for registered Users.

4. Sold – ads about a product, work or service that is sold (performed).

2.42. In order to add an ad to "Favorites", you need to click on the button "Add to Favorites".

2.43. The User's ad may be deleted by the Company due to the User's violation of the terms of this Agreement, as well as for the following reasons:

  • This User already has an active similar ad on the Site advertising this product, except as expressly provided by the Agreement;

  • The information contained in the ad contradicts this Agreement, the rules for publishing ads and/or the law;

  • The information contained in the ad is false;

  • The title of the ad does not contain information about the offered / requested product;

  • The title of the ad contains repeated exclamation and question marks, ellipses and other signs;

  • The title or comment to the photo contains a link to Internet resources;

  • The photo has no obvious semantic connection with the ad text or does not serve the purpose of adequately illustrating the ad text;

  • The photo contains user interface elements, abstract drawings, etc.;

  • The photo contains any advertising information (link to the site, e-mail, phone number, Skype, ICQ, ID in social networks, ID of other messengers, etc.);

  • Poor quality photo, the depicted object is indistinguishable;

  • The ad is filed in a category that does not correspond to the meaning of the filed ad;

  • The Company received a complaint from the owner of property rights, intellectual property, and/or a request from an authorized state authority;

  • The Company has received a justified complaint from another User about the violation of his rights in the ad.


3. Price formation conditions for goods when placing an ad on the Site


3.1. The cost of the offered goods cannot be less than 1 (one) UAH, 1 (one) $, 1 (one) €. The product can be presented in currency: hryvnia, euro, dollar. Any foreign currency is subject to conversion into the national currency (hryvnia) at the rate presented on the Company's Site.


4. Ordering advertising


4.1. If a product, work or service needs to be sold urgently, you can use the "Advertise" function.

Attention! On the day of submission, the ad is on the first page of the Search. Then it will go down as other ads appear in the category. At the same time, the number of page views with the ad will decrease, which reduces the likelihood of selling a product, work or service.

The advertised ad has an advantage over regular ads always being in higher position in Search. As a result, the number of ad views increases, which leads to a quick sale of a product, work or service.

4.2. Marketplace 25TORG provides its Users with three types of advertisement ads:

1. TOP – in the TOP there are advertised ads which are displayed at the top of the page and are the first to be displayed in the search. The TOP ad also retains its position in the regular list of ads.

2. Highlighted – the ad is highlighted with a yellow frame from the moment of payment until the end of the ad placement period. Highlighting attracts increased attention of buyers. Highlighted ad retains its position in the regular list of ads.

3. Copy – duplication of the ad in another category of goods.

Example: placing an ad for the phone sale in the Home and Garden section leads to an increase in the number of views and a faster sale.

4. Combination of TOP and Highlighted – the ad is placed in the TOP and is highlighted with yellow and red frames. This dramatically increases the number of views and the likelihood of selling a product, work or service in such ads.

4.3.1. If the ad is moved to the Archive, the payment for the ad is canceled and its cost is not refunded to the seller.

4.3.2. You can reorder advertising for an ad only after the expiration of the existing advertising.

4.3.3. Advertising of auction ads expire at the Auction ends.

4.4. Attention! Money for advertising of ad is non-refundable in the following cases:

  • early transfer by the User of his ad to the Archive;

  • violation of the rules of the marketplace 25TORG.

4.5. The order (acceptance) of paid services is carried out by the User on the service order page, or through the appropriate section of mobile applications, in a personal account.

4.6. The User undertakes to familiarize himself with the prices for paid services of the Company posted on the Sites, after which he can order such services. The cost of the selected service is available on the order page and depends on the order parameters.

4.7. Payment for paid services of the Company is carried out in the manner specified on the Site and in the Instructions.


5. Rights and obligations of the Parties


5.1. All objects available through the Company's services, including design elements, text, graphic images, illustrations, videos, computer programs, databases, music, sounds and other objects, as well as any content posted on the services of the Sites, are the objects to the exclusive rights of the Company, Users and other copyright holders.

5.2. The use of content, as well as any other elements of the services is possible only within the framework of the functionality offered by one or another service of the Site. No elements of the content of the Site services, as well as any content posted on the Site services, can be used in any other way without the prior permission of the copyright holder. By use is meant, including, but not limited to: reproduction, copying, processing, distribution on any basis, etc.

5.3. In order to provide the Company with the right to publish information provided by the User, the User provides the Company a ubiquitous (territorially unlimited), perpetual, irrevocable, non-exclusive, sub-licensable right to use, publish, collect, demonstration, copying, duplication, reproduction, making available to the public regarding copyrights, publications and databases owned by the User, as well as regarding the information, images and photographs provided by him on all known or unknown information carriers. The rights listed above are granted to the Company free of charge (without payment of remuneration). At the same time, the User retains all property rights to the content of the information placed in the ad. In addition to the above, the User grants the right to access the information posted by him to all Users of the Sites. In addition to the above, the User grants the right to access the information posted by him to all Users of the Sites. The User agrees that the text, photographs, and other materials added to the ad may be used by the Company in the preparation of advertising materials, articles, reports, analyses, etc., and used by the Company at its sole discretion without additional consent from the User, without payment rewarded.

5.4. By using the services of the Sites, the User confirms that he is solely responsible for the content of the ads posted by him, and also has all the necessary rights, licenses, permissions to place information in the ad on the Sites, including without limitation all patents, trademarks, trade secrets, copyrights, or has the appropriate written consent, license or permission of all individuals and companies identified in the ad to use their names or images.

5.5. The User undertakes:

  • Not to take any action that may lead to a disproportionately large load on the infrastructure of the Sites;

  • Not to use automatic programs to gain access to the Sites without the written permission of the Company;

  • Not to copy, reproduce, modify, distribute or make available to the public any information contained on the Sites (except for information provided by the User himself) without the prior written permission of the Company;

  • Not to interfere or attempt to interfere with the operation or other activity on the Sites; and not to interfere with the operation of automatic systems or processes, as well as other activities to prevent or restrict access to the Sites;

  • Not to use the information provided by other Users for any purpose other than to make a transaction directly with this User, without the written permission of another User. This clause of the Agreement does not include the User's personal data, which the latter provides to the Company upon registration.

5.6. The User is prohibited from:

  • Discussion of the actions of moderators and the administration of the Site in any way other than through electronic correspondence with moderators;

  • Using Usernames similar to those of other Users to impersonate them and write messages on their behalf.

5.7. Access to the User's personal data by other Users is possible only with the User's written consent to such access or in accordance with the requirements of the relevant legislation.

5.8. The Company undertakes to make every effort to properly fulfill its obligations under this Agreement, including the normal operation of the services of the Sites and non-proliferation to third parties of personal data provided by the User, except in cases provided for by law.

5.9. The Company may from time to time set restrictions on the use of the services of the Sites, in particular, the maximum number of days of storage ads and their size. The Company has the right to change or discontinue the operation of the services of the Sites or their parts at any time with or without notice to the User, without liability for such changes or termination.

5.10. In order to maintain the high quality of its services, the Company reserves the right to limit the number of active User ads on the Sites, as well as limit the User's actions on the Sites.

5.11. The Company may deny the User access to the Sites if the User violates the terms of this Agreement. The fact of violation is considered confirmed if the User was notified by the administration of the Sites about the conduct of activities that violate the rules of the Sites and the rights of third parties. The Company reserves the right to delete or disable the User's account at any time, as well as to delete all posted ads of the User, leaving prior notice to the User of such disconnection at its discretion, and without being responsible for its actions to the User and third parties.

5.12. The Company has the right, at its sole discretion, to reject, delete or move any ad posted on the Sites for violation of this Agreement.

5.13. The Company has the right to transfer the Sites with all their services and content, including personal information of Users, to its legal successor under contracts or other grounds.

5.14. The user has the right to send complaints about the operation of the Site through the feedback form https://25torg.com/contact, which will be considered within 14 (fourteen) calendar days from the date of their receipt or from the moment of receipt of full information on the essence of the complaint.

5.15. The Company reserves the right at any time to require the User to confirm the data specified by him during registration, and to request supporting documents in this regard (in particular, copies/certified copies of identity documents), failure to provide which, at the discretion of the User, may be equated with the providing false information. If the User's data specified in the documents provided by him do not correspond to the data specified during registration, as well as in the case when the data specified during registration does not allow to identify the User, the Company has the right to deny the User access to use the Sites services with prior notice to the User or without it.

5.16. The Company has the right to verify the User at any time by means of SMS verification. If the User has not passed verification, the Company has the right to limit the possibilities of using the Site, namely placement, editing, renewing, updating ads. The selection of Users who are subject to verification is carried out by the Company at its sole discretion.

The Company has the right, at its discretion, not to allow verification of Users using phone numbers of certain mobile operators (including virtual), CDMA-operators.

5.17. All information about the concept of operation of the Company’s Website 25TORG, services provided, advertising, etc. is the intellectual property of the Company. Users and other persons do not have the right to use, store, copy, distribute the specified information and bear personal legal responsibility for this, and are also obliged to reimburse all losses to the Company related to the violation of this order.

5.18. When publishing an ad for a product/service that pre-contains content for an age category of 18+, the User must indicate this circumstance directly in the text when publishing an ad. Otherwise, all legal responsibility for posting information containing content of the age limit of 18+ rests with the User.

5.19. When using the resources of the Site, the User is obliged to adhere to the legislation in force on the territory of Ukraine in the field of preventing and combating corruption in any of its manifestations.


6. Information provided by the User


6.1. The Company reserves the right to contact the User: send information messages to the electronic and physical address specified during registration, as well as send messages to the User's mobile phone.

6.2. Information is collected by independently using the software tools of the Site indicating the relevant data by the User required for placing ads on it.

6.3. Technical information contained in the system, for example, ip-addresses, in accordance with the general rules of Internet messages, used by the Company for purposes related to the maintenance of network equipment, as well as for the aggregation of general statistical, demographic information (for example, about the region, from which the connection was made by the User).

6.4. The Company stores the data of the User's last access to the system in order to ensure the high quality of the services provided, adaptable to the individual needs and interests of the User.

6.5. The User accesses the services of the Site during the time intervals of continuous use – sessions. The Registered User accesses the part of the Site, accessible only after entering his login and password, at least once during the session.

6.6. Disabling the saving of data of the last access to the system in the browser settings does not affect the ability to use the Site services as a whole however they may limit their functionality for the User.

6.7. The data of the last access to the system is also used to collect statistical information on the use of services by Users.

6.8. The User is prohibited from providing information in violation of this Agreement or the rights of third parties, in particular, the information must not contain:

  • vulgar, offensive expressions;

  • propaganda of hatred, violence, discrimination, racism, xenophobia, interethnic conflicts;

  • incitement to violence and unlawful acts;

  • data that violates personal (non-property) rights or intellectual property rights of third parties;

  • information that promotes fraud, deception or breach of trust;

  • information leading to transactions with stolen or forged items;

  • information that violates or infringes on the property of third parties, trade secrets or the right to privacy;

  • personal or identifying information about other persons without the express consent of these persons;

  • information containing information that infringes on privacy, insults someone's honor, dignity or business reputation;

  • information that defames or threatens anyone;

  • information of a pornographic nature;

  • information harmful to minors;

  • false and misleading information;

  • viruses or any other technologies that may harm the sites, the Company or other Users;

  • information about services considered immoral, such as: prostitution or other forms contrary to morality or the law;

  • links or information about sites competing with the Company's services;

  • information that constitutes "spam", "chain letters", "pyramid schemes", or unwanted or false commercial advertising;

  • information disseminated by news agencies;

  • information with the offer of franchise, multi-level and network marketing, agency activities, sales representation or any other activity that requires the recruitment of other members, sub-agents, sub-distributors, etc.;

  • information of an exclusively promotional nature without offering a specific product or service;

  • information that otherwise violates the laws of the country for which the ad is intended.

6.9. The user, having registered on the Site, gives an unconditional right and permission to the Company and its representatives to store, aggregate, use, distribute the information and the User’s personal data in order to ensure the operation of the marketplace 25TORG, moderation of ads, control and accounting, resolution of disputable situations, etc., as well as at the request of regulatory authorities, taking into account the provisions of the current legislation.

6.10. Using the Site, and/or mobile application, and/or other related services and tools of 25TORG, the User gives his/her consent to the Company for processing his/her personal data, such as the User's name, region of residence, e-mail address, contact phone number, other contact information as desired User; ip-address, other communication data of Users; messages, letters, statements transmitted to the User by other Users and vice versa, and also gives its consent to the transfer of its personal data to third parties, including the transfer of personal data abroad, to any third country, in accordance with this privacy policy and the User Agreement of 25TORG services.

6.11. Users should be aware that when they click on some links posted on the Site or in the mobile application, they may be redirected to the websites of other companies (applications, etc.) outside the Company's hosting space, where information about Users is collected outside the direct control of the Company. In this case, the Privacy Policies of third-party sites and/or applications will govern the processing of information received from Users by these third parties.

6.12. The Company does not collect or process personal data on racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, and similar information.

6.13. To provide its services, the Company may use the information that the Company collects and places for the following purposes:

  • providing customer service, including creating and managing User accounts, solving technical difficulties, and accessing various functions;

  • adapting offers and experiences, including advertising on their own services or those of third parties;

  • control of general and individual activity of Users, such as keyword searches, activity on the publication of ads and conclusions of transactions, as well as to manage traffic on the Site;

  • communication with our Users, including on issues of service, customer service or permitted marketing communications through any available communication channels;

  • conducting research and analytical activities in order to improve our service; and ensuring compliance with the User Agreement of 25TORG services, including the fight against fraud and insults;

  • evaluation of some factors of personal information, in particular, to analyze and predict personal preferences, interests, behavior or location, check the presence of age restrictions for the User.

The Company may retain the information it collects and receives on its Site for as long as necessary to fulfill the above business purposes.

6.14. The Company may share certain depersonalized information (data that does not allow to identify Users individually) with third-party service providers, trusted partners or authorized researchers in order to better understand which advertising or services might interest Users, to improve the overall quality and effectiveness of the services on the Site or service, or to ensure its contribution to scientific research that the Company believes can bring great social benefit.

The Company may transfer the information it collects to third parties who provide services to the Company for the purpose of conducting research or the provision of services to Users, while the data that is transmitted is the subject of this Privacy Policy, and the involved third parties do not have the right to use the information received except for the provision of the Company’s services.

In cases of transfer of personal data provided for in this section, informing the User about the transfer of his/her personal data remains at the discretion of the Company.

6.15. The User confirms that he has all necessary permits and meets the requirements expressly provided for by the legislation of Ukraine to store, use, move, sell, buy, repair goods, provide and receive services posted on the Site.

6.16. In order to sell/buy certain types of goods/services, the Company reserves the right to receive information from the User regarding his/her age in order to check the presence of age restrictions for the User (content of category 18+) by any available technical method (filling out the form, ticking, confirming in another way chosen by the Company on the Site). The User bears personal and independent responsibility for the truthfulness and reliability of the information provided to the Company about his/her age and confirms his/her awareness of the need for strict adherence to this condition. Otherwise, the Company does not bear any responsibility for the User resulting from a violation of these terms of use.


7. Limitation of the Company’s liability


7.1. By using the services of the Sites, the User confirms his/her agreement that he/she uses the Sites and their services at his/her own risk "as is", assesses and bears all risks associated with the use of ads posted on the Sites, and the Company, including its management, employees and agents do not bear any responsibility for the content of the ads posted on the Site, for any damages and losses resulting from the use of ads posted on the Sites.

7.2. The Company is not the organizer/initiator of the transaction between Users or its party. The Site is a trading communication platform that provides an opportunity for Users to place for sale, sell and purchase legally permitted goods at any time, from anywhere and at a price drawn up in accordance with Section 3 of this Agreement.

7.3. The Company cannot control the accuracy of the information posted by Users in the ads. The Company shall not be liable for any damage caused as a result of the transaction or the importer conduct of any of the parties to the transaction.

7.4. The Company is not responsible for the behavior of Users or for the goods offered by them, indicated in the ads placed, for the content of the ad (including photos, information, etc.). All disputes and conflicts between Users are resolved by them independently without involving the Company.

7.5. The Company is not responsible for any unauthorized access to or use of the Company's servers and/or any Users information stored on them, and for any errors, viruses, Trojan horses, etc., that may be transmitted to or through the Sites by third parties.

7.6. Quality, safety, legality and compliance of the goods with their description, the availability of permits (permits, licenses, etc.), documents confirming the quality of goods or services, as well as the User's ability and right to sell or purchase a product (service) are beyond the control of the Company.

7.7. The Company urges Users to exercise caution and maintain common sense when using the services of the Sites. The User must take into account that his/her counterparty may not have the appropriate legal capacity or impersonate another person. The use of the Company’s services implies that the User is aware of and accepts these risks, and also agrees that the Company is not responsible for the actions or omissions on the part of the User.

7.8. The User cannot conclude that the offer, sale and purchase of any product is valid and legal based on the fact of posting, sale and purchase of the product on the Site. The company is not responsible for the completion of the transaction by the User of the Site. The User assumes full responsibility for his/her actions and the goods offered.

7.9. If the User has any claims against another User as a result of the latter's use of the Site's services, the User agrees to make these demands independently and without interference from the Company, and also releases the Company (along with its subsidiaries, affiliates, officers, directors, commissioners and employees) from all claims, liabilities, compensation for damages, losses, costs and expenses, including attorneys' fees, known or unknown, arising out of or in connection with such claims.

7.10. Inaction on the part of the Company in case of violation by the User or other Users of the provisions of the Agreement does not deprive the Company of the right to take appropriate actions in defense of its interests later, nor does it imply a waiver by the Company of its rights in the event of such violations in the future.

7.11. The User has the right to inform the Company about the fact of violation of his/her rights by another User by using the button "Complain" or through feedback.

7.12. In case of substantiation of the User's complaints, the Company, at its sole discretion, removes the ad that violates the User's rights.

7.13. The Company is not responsible for non-fulfillment or difficulties in fulfilling obligations to provide access to the Sites due to unforeseen circumstances of force majeure, the consequences of which cannot be predicted, avoided or overcome (such as decisions of authorities, labor disputes, accidents, breakdowns in the general communication system, military actions, civil conflicts, emergencies, other force majeure circumstances; during periods of state of emergency and martial law imposed by the authorities in a certain territory, etc.).

7.14. The Company is not responsible for malfunctions in the operation of the Sites caused by technical interruptions in the operation of equipment and software.

7.15. Under no circumstances shall the Company, its management, employees and agents be liable for direct, indirect, incidental, special damages, losses and penalties of any nature paid (even if the Company has been advised of the possibility of such damages) as a result of the use of the Sites and their services by the User, including without limitation cases in which the damage resulted from the use or misuse of the Sites and their services.

7.16. Nothing in the Agreement can be understood as the establishment between the User and the Company of agency relations, partnership relations, relations on joint activities, labor relations, or any other relations not directly provided for in the Agreement.

7.17. The Company is responsible for advertising placed on the services of the Sites, within the limits established by the legislation of Ukraine.

7.18. The Company is not responsible for the safety of information from the account, the ability to use the services of the Site, in case of blocking/prohibiting the use of third-party services through which the User registers and/or logs in to the Site, which are beyond the control of the Company.

7.19. The Company is not responsible for the illegal actions of third parties and for the damage caused to the User by such actions.


8. Security Recommendations


8.1. To the seller:

8.1.1. If possible, you should meet with the buyer in person. When meeting, it is recommended to observe such precautions:

  • meet with customers in public places during the daytime;

  • use caution and remain vigilant;

  • do not meet with the buyer one-on-one;

  • do not allow the person who inspects the goods to move a long distance;

  • demand from the buyer a calculation on the spot;

  • count the money, and only after that give the goods to the buyer.

8.1.2. Use the services of official postal services to send sold goods to the buyer. Give preference to cash on delivery. In this case, the buyer will not receive the goods until he pays its full cost.

8.1.3. Using a bank card, specify only its number. Do not give other Users other information on your card (pin code, CVV-code, expiration date).

8.1.4. If possible, ask to transfer the prepayment to the card in order not to pay for return delivery in case of refusal of the buyer from the goods.

8.1.5. Do not resort to the services of unofficial services and unauthorized persons to deliver the goods to the destination.

8.2. To the buyer:

8.2.1. When buying a product, do not make an advance payment that exceeds the cost of shipping the product.

8.2.2. Use the services of official postal services to send sold goods to the buyer. Give preference to cash on delivery.

8.2.3. Meet with seller in public places during the daytime; use caution and remain vigilant.

8.2.4. When purchasing a product or service that requires permits, quality certificates, etc., make sure that they are available.


9. Term of agreement and termination of services on the site. Making changes.


9.1. This Agreement comes into force from the moment the User begins to use any service of the Site, installation of the application or from the moment of registration of the User on the Site and is valid indefinitely.

9.2. The User has the right to terminate his/her registration on the Site unilaterally, without prior notice to the Company and explanation of the reasons.

9.3. In the event that the Company has made any changes to the Agreement in the manner provided for in clause 9.5., with which the User does not agree, he/she is obliged to stop using the services of the Site. The fact of non-termination of the use of the Site is a confirmation of the User's consent to the relevant version of the Agreement.

9.4. Termination of the Agreement by the Company may occur in the following cases:

1. Violation of the provisions of this Agreement, causing any harm to the Company, including its reputation, or Users of 25torg.com;

2. Performing other actions that are contrary to the Company’s policy.

Legal relations can be resumed only after the administration of the Company makes an appropriate decision.

9.5. In order to improve the quality of services provided on the Sites, to comply with legal requirements and respond to changing market conditions, this Agreement may be amended unilaterally by the Company. The new version of the Agreement comes into force from the moment it is posted on the Internet at the address specified in this paragraph of the Agreement, unless otherwise provided by the new version of the Agreement. The current version of the Agreement is always located on the page at https://25torg.com/faq/rules_page.


10. Other conditions


10.1. System messages of the Sites related to the User's ads are delivered to the e-mail address provided by the User when placing an ad on the Sites. In case of the User’s unwillingness to receive such messages, the User has the right to remove the relevant ads from the Sites.

10.2. Information messages intended for a wide range of Users are published on the Sites and/or sent to the e-mail addresses of Users who have confirmed their consent to receive such messages in the process of publishing ads/registering on the Site.

10.3. In the event of disputes and disagreements between the Parties under or in connection with this Agreement, the Parties undertake to resolve them through negotiations. If there are any disputes, controversies or claims arising out of or in connection with this Agreement, including those relating to its execution, violation, termination or invalidity, cannot be resolved through negotiations, then these disputes are considered in accordance with the current legislation in court.

10.4. This Agreement is governed by and construed in accordance with the laws of Ukraine. Issues not regulated by this Agreement shall be resolved in accordance with the current legislation of Ukraine. All possible disputes arising from the relations governed by this Agreement shall be resolved in accordance with the procedure established by the legislation of Ukraine, according to the norms of Ukrainian law.

10.5. Throughout the text of this Agreement, unless explicitly stated otherwise, the term "applicable law" means the legislation of Ukraine.

10.6. The court’s recognition of any provision of the Agreement as invalid or unenforceable does not entail the invalidity or unenforceability of other provisions of this Agreement.

10.7. All annexes and additions, as well as amendments to this Agreement are an integral part of it. By accepting the Agreement, the User automatically accepts and agrees with all its applications and additions.


Goods and services prohibited for publication on the Site 25TORG


Please read the list of goods and services that are not allowed for publication on the 25TORG service. Ads that contain information about products on this list are deleted without the right to restore.

If the ad contains information about goods prohibited by law, the User's account may be blocked without prior notice.

1. Sale of goods prohibited by applicable law. Goods prohibited for sale and/or withdrawn from civil circulation.
2. Items that the User is not entitled to sell. It is prohibited to sell goods for which an official request was sent to the administration from the copyright holder of the TM (trademark) or the owner of the patent.
3. Any weapon (components and accessories for it), including pneumatic, signal, hunting, sports, firearms, combat, blank, cold, neutralized (except for antiques (souvenirs) that do not pose a danger to life and health), as well as ammunition, cartridges, equipment for it, etc.
4. Combat vehicles.
5. Special technical means for removing information from communication channels, other means of secretly receiving information (micro earphones, key chains-cameras, glasses with a built-in camera, watch-camera and the like); items related to the activities of law enforcement agencies (radio-electronic and special technical means).
6. Radar detectors, curtain frames, anti-wiretapping, anti-bugs and similar technical devices.
7. Means of active and passive protection (stun guns, gas cartridges, gas pistols, weapons with rubber bullets, light and noise effects, signaling devices, rubber truncheons, handcuffs), special means containing tear and irritating drugs, which belong to special means of active defense used by law enforcement agencies.
8. Customs confiscation.
9. Medicines and prohibited medical products.
10. Human organs, donor services (donate/buy blood/sperm and the like).
11. Surrogacy services, breast milk.
12. Explosives, pyrotechnic substances and materials.
13. Narcotic, psychotropic substances, poisons, toxic substances and their substitutes, as well as plants and ingredients used for their preparation. Hallucinogenic plants, mushrooms and products derived from them.
14. Animals and plants, as well as stuffed animals prohibited for sale (including those listed in the Red Book of Ukraine).
15. Software, clones of applications.
16. Pirated optical media with illegal copies of movies, music, games.
17. Smuggled goods and stolen property.
18. Wanted vehicles; without documents.
19. Foreign currency and/or other currency values (except for sale for numismatic purposes).
20. Counterfeit banknotes and fake postage stamps.
21. Shares and other securities. Official documents.
22. Valid (including expired) or valid national identity cards and documents from any existing countries of the world (passports, id-cards, rights, student cards, grade books, diplomas, travel tickets, personal football tickets, passes, permits, certificates, licenses, documents for transport, issued (activated) SIM cards and the like), as well as forms of these documents.
23. Official forms, forms of strict reporting.
24. Ready-made diploma, term papers, master's theses, lectures notes.
25. Spam databases, goods and services that may contribute to unauthorized mailing. Parsing: offer of services and software.
26. Databases containing personal data (questionnaire).
27. Materials containing state, banking or commercial secrets.
28. Materials that violate the secrecy of private life encroach on the honor, dignity and business reputation of citizens and legal entities.
29. Alcoholic beverages; tobacco products; products containing ethyl alcohol.
30. Expired food products.
31. Gambling.
32. Universal keys (for the front door, for various locks).
33. Items depicting criminal Nazi (National Socialist) and communist totalitarian symbols, except:
- art objects created before 05/21/2015;
- original battle flags;
- state awards, commemorative medals and other distinctions awarded to persons before 1991 and during 1991-2015, in connection with the anniversaries of the events of the Second World War, as well as documents confirming the relevant awards;
- objects of personal collections and personal archival collections;
- objects of antique trade;
- published in manuals, textbooks and other materials of a scientific, educational and training nature, art objects created after 05/21/2015, provided that this does not lead to the propaganda of these criminal regimes.
34. Walrus fangs, elephant tusks, mammoth tusks, whale (sperm whale) teeth not in the product, as well as precious metals (sale, purchase), precious stones (sale, purchase) and semi-precious stones (sale, purchase) are not in the product.
35. Offers, goods/items related to occult themes (love spells, conspiracies, divination, Satanism, rituals, witchcraft, witches, magic, healing, psychics, etc.), as well as personal manuscripts on this subject.
36. Information, the sole purpose of which is to promote other online resources or online stores (no product and its description; or lists all the products that are sold in this store, for example: “We are an online store of household appliances, we sell refrigerators, irons, TVs and etc.").
37. Placement of ads for advertising offline stores.
38. Materials that can be used as a slander against a person or group of people. Calls for strike, protest, offers to take part in any lotteries, rallies and the like.
39. Program activators, CD keys, registration numbers, original software database suggestions.
40. Poaching tools and equipment (electric fishing rods, nets, traps and the like), as well as services for their manufacture.
41. Messenger accounts (ICQ, Skype and the like), e-mail addresses, social media accounts, online WOT games.
42. Information about disparate personal items and objects in one ad. Incorrect: “I sell a dress and shoes”, “I will sell a TV and a refrigerator”, “I sell everything in the photo” and the like. Allow information about one item in one separate ad, or multiple items in one ad when they are all sold as a set for a total price.
43. Goods/services that encroach on the territorial integrity and inviolability of Ukraine, as well as mention of terrorist organizations (LPR and DPR).
44. Sale of political parties, public organizations and foundations.
45. Individual armor protection: body armor (of different types and classes of protection), protective helmets (of different types and classes of protection), rigid protective elements (armor plates separately), bulletproof shields, covers for body armor, etc.
46. Boxes from tablets, mobile phones, laptops without an offer to sell the device itself.
47. Services of intimate meetings for a fee, deviant forms of intimate relationships.
48. Goods and services of a pornographic nature.
49. Services and activities prohibited on the territory of Ukraine.


Ads that do not make sense or contain the following are also prohibited:

1. Discrimination on national, racial, religious, sexual and other grounds.
2. Other types of information that are prohibited by law or have a special character and method of distribution.
3. Information written in any foreign language, except for the state and Russian, in some cases English is allowed (for the Ukraine region).
4. Information written in transliteration.
5. Information that violates the property or non-property rights of individuals and/or legal entities, undermines their honor and dignity, business reputation.
6. Information that violates copyright and related rights, as well as the right to protection of personal data.
7. Information containing a secret protected by law (medical, lawyer, notary, etc.).
8. Any objects and services that do not comply with the basics of law and order and public morality.
9. Multiple spelling mistakes that distort meaning and mislead.
10. Non-normative language, as well as offensive statements, including racist and religious ones.
11. Description and/or comments regarding any methods of fraud and/or extortion.
12. Propaganda and/or calls for violence, racial hatred, illegal actions.
13. Information of a pornographic nature.
14. Information about the product, service, their properties, etc., which is obviously not true. Unreliable information.