Instruction 25TORG

Opportunities of 25TORG Marketplace

25TORG is a unique marketplace for selling and buying various goods, works and services on mutually beneficial terms.

Unregistered User

Can:

– view site pages and other Users’ ads;

– use search.

Cannot:

– post ads or use paid advertising services;

– send messages to other ad authors;

– add ads to Favorites;

– use other additional features.

Registered User

Gets full access to all functions and features of the site (posting ads for selling goods, offering/looking for jobs and providing services according to the marketplace rules, purchasing goods and services, offering/looking for jobs, sending messages, ordering advertising and using other site functionality).

Attention! Before registration, you must carefully read the marketplace rules and terms of use. For the first violation of the existing rules, a warning is given. A repeated violation will result in account deletion.

Ads on 25TORG

Registered Users can post their ads. After approval by the moderator, the ad becomes active and remains active throughout the entire validity period (the seller can deactivate the ad if the product is sold, the job or service is completed, or for other reasons).

Section “Ads in Review”

Each ad is moderated (reviewed) for compliance with 25TORG rules and is placed in the “Ads in Review” section. If the ad complies with the marketplace rules, it becomes available to other Users and goes to the “Active Ads” section.

Section “Failed Moderation”

This section contains ads not approved by the moderator due to violations of 25TORG marketplace rules.

The ad remains in this section for 14 days, during which it can be edited and resubmitted for moderation. After the 14-day period ends, the ad is moved to Drafts.

Attention! If the information about a product, job, or service is incomplete or incorrect, or if it is included in the category of prohibited items on this marketplace, the ad will not pass moderation and will not be visible to other Users.

Editing an Ad

If the ad is in the Archive, it can be completely edited by changing any information.

In Active Ads and Ads in Review, you cannot edit:

– category and subcategory.

Ad Posting Steps:

1. Moderator review (from 30 seconds to several hours, but not more than 24 hours).

2. Placement on the marketplace upon moderator’s approval.

3. Archive. Ads moved to the Archive by the User are stored for 180 days, after which they are permanently deleted.

It is forbidden to post ads on 25TORG marketplace that fall into the following categories:

– any weapons (components and accessories), including pneumatic, signal, hunting, sports, firearms, combat, blank, cold, neutralized (except for antiques/souvenirs that pose no danger to life and health), as well as ammunition, cartridges, equipment, etc.;

– medicines and prohibited medical products;

– documents, securities, contracts, passports.

Attention! The full list of prohibited goods, jobs and services can be found in Terms of Use.

Duplicate ads are not allowed.

Free ads on this marketplace are limited. All Users are allowed to post no more than 25 free ads.

Ad Format:

Title. The title shall specify the correct and complete name of a product, job, or service.

Example: Car Ford Mondeo CD391

Category. The User selects one of the proposed categories that best matches the product, which is assigned to the ad and cannot be changed.

Example: Ford Mondeo is a car. Accordingly, the ad for its sale shall be placed in the “Transport” category. This way the buyers will quickly find a product, job or service.

Price of the product, job or service.

The price is specified by the User when submitting an ad.

The minimum price of a product, job or service on 25TORG is 1 UAH (1$, 1€).

Description of a product, job or service. Give the most detailed description of a product, job or service.

Example: Body type – sedan. Mileage – 24,000 km. Engine – 1.5 L. Fuel – petrol. Transmission – automatic. Drive – front-wheel. Color – blue. City – Kryvyi Rih.

Photo. Add photos of the products you have taken. If you offer jobs or services, add photos of offered jobs or performed services, if possible. Photos must be of high quality (minimum number of photos – 3). Using photos from the Internet is punishable under the Law of Ukraine “On Copyright and Related Rights.”

Note 1. Mandatory fields are marked with “*”.

Note 2. Incorrectly filled fields are marked in red.

After filling out the form, click “PLACE AN AD” button.

Auction-Type Ad

The auction start date can be set no earlier than 10 days after ad posting and no later than 30 days after it. Example: if the ad is posted on November 1st, the auction can start between November 10th and November 30th.

Auction Rules

At the seller’s set time, buyers start bidding. If no new bids are placed within 5 minutes after the last one – the Auction ends. Example: The auction starts at 6 p.m.; the last bid is placed at 6.30 p.m., no new bids followed; in this case the Auction ends at 6.35 p.m. If no bids are placed at all, the Auction lasts 15 minutes from the start.

Buyers can see only the last 5 bids. Only the seller can see the full list of bids in the Archive.

Attention! Ad is reviewed by moderator from 30 seconds to several hours (no more than 24 hours).

Paid Ads

25TORG offers the option to purchase from 200 to 2,500 ads. The cost and timings of a paid ad posting are specified on More Ads page.

The number of paid ads remains fixed during the purchase period, i.e., the seller can move ads to the Archive, delete, edit and repost them without extra charge. Example: the seller bought 10 ads for 1 month, of which 2 ads were deleted, 3 were archived, 5 aid ads left. So, the seller has the opportunity to submit 5 new ads during the paid period.

Attention! Each seller gets 25 free ads, which remain even when purchasing paid ads. Example: if a seller buys 200 paid ads, he/she will have 225 ads in total, including 25 free ones.

Ad Archive

The Archive stores all inactive User ads:

– ads that the User has temporarily moved from Active Ads to Archive.

Ads in the Archive are stored for 180 days, after which they are permanently deleted.

Ad Deleting

To delete an inactive ad in the Archive, click “Delete” button.

To delete an active ad, click “Move to Archive” and then delete it from the Archive.

Safe Selling

To sell safely on 25THORG, follow these guidelines:

1. Meet the buyer in person, if possible. Recommended safety measures:

– meet in public places during the daytime;

– stay cautious and vigilant;

– avoid meeting one-on-one;

– do not allow the inspecting buyer to walk far away with a product;

– demand payment on the spot;

– count money before handing over a product to the buyer.

2. Use official postal services for delivery. Give preference to cash on delivery. In this case the buyer will only receive the product after full payment.

3. When using a bank card, provide only its number. Do not share other information on your card (PIN, CVV code, or expiry date) with other Users.

4. If possible, ask for a prepayment to your card to avoid paying return shipping costs if the buyer refuses the product.

5. Do not use unofficial services or unauthorized persons for delivery.

Safe Buying

To buy safely on 25THORG, follow these guidelines:

1. Do not make prepayments exceeding the shipping cost.

2. Use official postal services. Give preference to cash on delivery.

3. Meet the seller in a public place during the daytime; stay cautious and vigilant.

4. When buying goods or services requiring permits or quality certificates, make sure they are provided.

Advertising Order

If you need to sell a product, job or service urgently, use “Advertising” feature.

Attention. On the day of placement, your ad appears on the first page of Search, then it moves down as other ads appear in the category, thus likely reducing views and chances for sale of your product, work or service.

Advertised ads have priority over regular ones, always appearing higher in Search results. This increases views and speeds up sales.

Three Types of Advertising

25TORG provides three types of ad advertising for its Users:

1. TOP – promoted ads appear at the top of the page and are shown first in search results. The TOP ads also remain in the regular ad list.

2. Highlighted – ads are marked with a yellow frame from the moment of payment until the expiry of the ad placement period, attracting more attention of buyers. They also remain in the regular ad list.

3. Copy – duplication of the ad in another category of goods (e.g., phone ad is also placed in Home & Garden section), thus increasing views and sales chances.

4. Combination of TOP and Highlighted – ad appears in TOP and is highlighted with yellow and red frames, which dramatically increases views and chances of sale for such ads.

* If an ad is moved to the Archive, the advertising is canceled and its cost is not refunded to the seller.

** You can repeat your advertising order only after the current one expires.

*** For auction ads, advertising expires when the Auction ends.

Attention! Advertising fees are non-refundable in the following cases:

– early ad moving to the Archive by the User;

– violation of 25TORG rules.

Search for a product, job or service

Search for a product, job or service on 25TORG is carried out by one or several parameters.

Example. Search parameters: region, category, price, features, etc.

Search parameters:

All sections. Enter the exact name of the product, job or service you are looking for in the Search bar and click on “Search”. If there are no results, most likely the product, job or service you are looking for is not on the marketplace yet.

Regularly repeat the search, as new ads for the sale of goods, jobs or services of various types and categories regularly appear on the marketplace.

By regions or cities. Select the desired region or city in the Search window.

By categories. Select the desired category. Enter the full name of the product, job or service and click on “Search”.

By price. Enter a desired price range for goods, jobs or services.

Example: from 300 to 1000 UAH.

Then click “OK” and check results. If nothing is found, you will see “No ads found”.

Ads on the Homepage

All ads on 25TORG homepage are displayed in this order:

1. New – ads recently posted.

2. TOP – all advertised ads.

3. Viewed – last 6 ads viewed by the User (registered only).

4. Sold – information about sold (performed) goods, jobs or services.

Adding ads to «Favorites»

To add an ad to “Favorites”, click on “Add to Favorites”.

Registration of new user on 25TORG

Registration is required to use all features of 25TORG. Click on “Register,” then fill in the registration form with following information:

– name (real);

– phone (valid number);

– e-mail (e-mail address);

– password (minimum 6 characters, must include numbers and Latin letters).

All information provided must be accurate.

After completing the registration form, confirm your agreement with 25TORG Terms of Use and click “Register”.

Account activation

To activate your account, follow the link sent to your email specified during registration. Once activated, 25TORG platform will be fully available.

User Account description

User Account includes:

My Ads. Advertisements posted by the User.

Drafts. Ads are stored for 30 days, then permanently deleted.

My Messages. Outgoing and incoming messages from other Users.

Profile. Personal data of the User which can be edited as needed.

Finances. History of all transactions and payments.

Sign in

1. Click “Login”.

2. Enter your registered email and password.

Logging out

1. Click “Username”.

2. In the dropdown, click “Log out”.

In this section, you can choose the required number of links to promote your ads and advertise your websites. This will help expand your audience and attract more buyers interested specifically in your products and services.

When posting links, please make sure to follow the Website Terms of Use, as well as the guidelines and rules posted on the website.

This way, you can increase your sales.

At 25TORG website, we offer three link plans, each designed with its own advantages and features to make your ads even more effective.

Choose the plan that allows you to add a link to other platforms selling your products or providing your services. This will make it easier for buyers to find your offers and increase the effectiveness of your ads. Choose the plan that works best for your needs and gain more opportunities for growth.

STANDARD Plan

This is a simple and affordable option to make your ads more effective. It allows you to add a link to your website or page in every ad so buyers can instantly click through to view more of your products and services.

• 30 days validity
• Link to a website or page in each ad

PLUS Plan

This plan provides more opportunities. The link will appear not only in your ad but also in your profile -under your phone number. That way, buyers can visit your site even if they only see your profile.

• 30 days validity
• Link to a website or page in each ad
• Link below your phone number in your profile

PRO Plan

The ultimate choice for maximum results. It includes everything from the STANDARD and PLUS plans, plus an extra feature – add links to your ads on other websites like OLX, Prom, Rozetka, and other marketplaces.

This means that buyers immediately see where else you’re selling and can choose the most convenient platform.

• 30 days validity
• Link to a website or page in each ad
• Link under your phone number in your profile
• Links to your pages on other popular websites

Choose the plan that meets your goals and unlock more opportunities to grow your business!